If you believe your product may be covered by a manufacturer’s warranty, please contact the manufacturer directly for warranty service and claim guidance.
Before reaching out, please have your order number, product name, model or part number, serial number if applicable, a brief description of the issue, and photos if relevant.
Hayward
For Hayward warranty service, please contact Hayward directly for support and next steps.
Phone: (908) 355-7995
Kohler
For Kohler warranty assistance, please contact Kohler Customer Care directly for support and claim guidance.
Phone: 1-800-456-4537
Need Help With Your North Averstone Order?
If you need your order details, receipt, model number, or part number, please contact us.
Phone: (855) 587-2969
Email: support@northaverstone.com
For general brand warranty information, please visit our Warranty Information page.